Deal with customers for troubleshooting, sales activities and educating the customer regarding the product usage.

Design the scientific equipment and tools required for experimentation, assembling the tools accurately and offering the customers support services regarding usage, aswell as troubleshooting the issues.

Developing recommendations for effective usage of these products and services.

Preparing technical specification reports for all products, analysing the procedures involved in the usage and recommending required improvements to be implemented on the system for ensuring the optimum level of customer service.