Job Profile

Customer Service Assistant

Job Description

As a Customer Service Assistant, you will provide extensive support to customers and a high level of service at all times.

Job Requirements

Liaising with customers when necessary to clarify order details or to confirm delivery addresses
Ensuring stock is available to meet customer requirements and forwarding orders to the Warehouse
Assisting with investigating any complaints received and ensuring a resolution is found promptly
Cleaning the store and ensuring health & safety standards are upheld at all times.

Essential Personal Skills

Communication Skills
Teamworking
Adaptability
Problem-solving
Interpersonal Skills
Hardworking
Time Management
Attention to Detail

University Degree Needed?

No

Experience Level

Entry-Level/Graduate

Salary

£12,000-£33,000

Industry

Retail

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